Bank

Halifax Bank app Android ‘Security Threat’ pop-up issue recognized

Halifax is a British banking brand that operates under the Bank of Scotland. Based in Halifax in West Yorkshire, it was founded 169 years ago in 1853.

However, according to Statistica, the bank lost customers between 2018 and 2020, with many switching to other banks, with the ratio worsening to three customers leaving for each one who joined in the fourth quarter of 2020.

That being said, the bank has an app available on iOS and Android.

But according to recent reports (1,2,3,4,5,6,seven,8,9,ten), those running the Halifax Bank app on Android devices report an issue where they receive a pop-up stating that the app has been infected.

Users say their security software advises them to uninstall the app from their phone while others report that their phone automatically deletes the app.

Halifax-Bank-app-Security-Threat-pop-up
Click/tap to enlarge image (Source)

My wife is currently having the same problem. We ignored the message and then uninstalled the app separately. I did a scan and no issues were found. However, we can’t even locate the app in the App Store anymore. It has disappeared from the Play Store. Huawei P30 is the model.
(Source)

@HalifaxBank I got a system message on my phone saying the banking app is ‘infected’ and when I opened the app it asked me to update my details… Any ideas what it’s acts?
(Source)

People are confused and wondering if their device has been hacked and their account security has been compromised.

Many affected people claim to own a Huawei device, but it is still unclear if the problem is limited to these smartphones as others also report having security threat pop-ups.

Fortunately, Halifax Bank has commented on the matter and said its digital team is currently investigating the issue. In the meantime, users can choose to ignore the warning and continue using the app.

Our Digital team is currently investigating. If you can confirm your device make/model, app version, Android version you are using and if you got an update today, we will provide you with an update as soon as possible. possible. In the meantime, you will be able to log in through the website.
(Source)

However, there is no ETA on when the issue will be fixed, so Halifax Bank users might have to wait a while before they can use the app, which is really frustrating.

Rest assured that we will update this space as and when needed, so stay tuned for more information.

To note: We have more stories like this in our apps section, so be sure to follow those as well.

Featured image source: Halifax

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