Credit score

Man’s credit score ruined after he says bank said he was 18 months behind on car

A metro Atlanta man says his credit rating is ruined after a major bank retroactively declared he was 18 consecutive months late on his car.

This came as a surprise to Christian Friese because Chase Bank had never sent him a notice or alert about late payment in those 18 months. He says he always paid on time.

“I just want them to fix my credit — get it back the way it should be,” Friese said. Channel 2 investigative journalist Justin Gray.

Friese said it wasn’t until he sold the 2019 Range Rover that he heard about the long list of alleged late payments.

“About two weeks later, I’m notified that there are 18 new late payments on my credit. 18,” Friese said.

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Friese said the month before the car was sold, Chase mistakenly reported a late payment that he disputed.

Friese said Chase corrected the error, or so he thought.

It was a few weeks later that Chase informed him and told the credit bureaus that there were 18 overdue payments on the account.

“You have to understand that the whole time I had the car, I was never late. My credit was never shown late,” Friese said.

Friese runs a cellphone accessories manufacturing company that was hit hard early in the pandemic.

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He entered into a COVID-19 relief payment plan with Chase at that time. Chase allowed him to skip payments and owe money at the end of the lease.

But now the bank has determined that all payments since then are overdue.

Friese saw his credit rating plummet like a rock.

“My score dropped by 130 points. I can’t apply for anything. In fact, I wanted to buy a property for an investment. I can’t qualify because my score is too low,” Friese said.

A Chase spokesperson said a member of their executive office is currently investigating the matter and will contact Friese directly.

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